Executive Experience Manager Digital Banking and Fintech & Partnerships
Larissa is a Design Leader with a strong track record in design strategy, cross-channel experience management, Lean UX methodologies and Digital Experimentation. She has led large-scale cross-platform (desktop and mobile) and cross-channel (digital, retail and call centres) programs across a range of industries driving delight to customers and concrete and measurable outcomes to businesses.
In her current role at CBA as Executive Digital Experience Manager, Larissa’s is responsible for creating holistic products and services that meaningfully impact people’s financial decision making, improving their lives and generating value for CommBank’s customers, staff and shareholders.
Larissa has a double degree in Communication and Interactive Design, as well as a Master in Interactive Media (UTS).